Corporate Business Principles

Zehnder Group is committed to the following business principles in all countries whilst taking into account local legislation, cultural and religious practices namely:

• We develop, manufacture and market products and systems to create value that can be sustained over the long term for customers, employees, shareholders, business partners and our economic environment.
• We take advantage of the combination of long-term growth and continuous profit generation in order to finance our investments and to satisfy the requirements of our stakeholders.
• We believe that combining local legislation with our Group principles is the most effective way to ensure that the highest standards are met throughout our organisation.
• We are conscious of the fact that professionalism, conduct and ethical values of management and employees are prerequisites to the sustainable success of a corporation.
• We are committed to work within a free enterprise economy and to act in the marketplace in a fair and ethically responsible manner, and to respect our competitors. 
• We recognise that stakeholders have a legitimate interest in our company and its activities.

Our four keywords

We are customer focussed:

• We are passionate in understanding the needs of our customers.

• We feel a sense of urgency on any matters related to customers and we are always responsive.

• We strive to improve our market offering.
• We handle the relations with our customers as well as with design engineers, architects and others in a professional manner.
• We act local but think global.

We are lean:

• We strive for cost leadership through lean and smart processes and structures.
• Cost reduction is a permanent focus of our work.

We are innovative:

• We set high standards in the development of new products, tailored systems and services.
• We regularly monitor technological trends.
• We develop all products and systems with a solution mindset to provide maximum end user comfort and a healthy indoor climate whilst also ensuring energy efficiency and the use of environmentally friendly materials.
• We emphasise the design of our products.

We are honest:

• We respect the individual and believe that individuals who are treated with respect and given responsibility respond by giving their best.
• Everything we do is carried out with the utmost integrity.
• We are accountable.

Mission statement

We want to be the most attractive provider of energy-efficient, healthy and comfortable indoor climate solutions.