Zehnder Group is striving for long-term, profitable growth. We primarily achieve this aim through organic growth. Over and beyond this we enter into various forms of cooperation with third parties or make acquisitions – especially if we consider these to be more promising.

Sales growth is important, but sales growth without growth of profit creates no added value – neither for our customers, nor for our employees or our shareholders. Since going public in 1986, Zehnder Group's sales and profit have multiplied steadily. This was possible because the group had healthy foundations on which to base its expansion efforts.

The market changes all the time. To stay successful it is essential to be innovative. Attempting something new means taking risks – and such risks can lead to setbacks. Should they occur, they must never endanger the company's existence. In order to be able to cope with internal and market-related setbacks we take great care that our balance sheet is healthy.

Zehnder Group wants to be a leader in its markets (see Business). This means that in its business sectors Zehnder Group wants to be one of the three best companies in the world.

We achieve this in various ways:

• we work with several well-established brands, in order the penetrate the market on a broad basis.
• we ensure that our modern production plants are always state-of-the-art. We permanently make high investments in machinery and equipment. At the same time we develop new manufacturing technologies in order to make our products even more competitive in terms of price and even better in terms of quality. In this respect Zehnder Group's manufacturing know-how is unique.
• we continually develop new and successful products. Our list of innovations is steadily growing longer and in the market we are recognized as the leading innovator.
• we are expanding our strong sales organization even further – be this in countries where we already have a presence or be this into new countries.
• we have highly skilled sales staff for all aspects of customer support. Our sales teams have access to modern information and IT platforms, which are currently being enhanced in a long-term project.
• we are committed to quality and the environment. Our production plants have ISO 9000 certification. In the very rare cases where we work with materials that could potentially endanger the environment we have stringent protective measures in place and have also been certified in accordance with the ISO 14001 environmental audit. We are working actively for the necessary certification of all our other plants.
• our production processes are sustainable – and our products are sustainable. Provided they are correctly used or operated, products with the Zehnder Group labels will last for several decades. Our radiators are made primarily of steel, which can easily be recycled. During their useful life we want our products to provide warmth and comfort, when their useful life is over it must be possible to dispose of them easily and safely.
• and, last but not least, we have a decentralized organization – because the needs of the market and of our customers and thus of our group companies differ from country to country. Only a very few functions are organized centrally – particularly those where the advantages of centralization clearly outweigh the disadvantages of decentralization.

This was not and is not the end of the process of continual renewal. Since the beginning of the 21st century we have been changing from a pure radiator company to a supplier of a comfortable indoor climate. Our new strategic thrust into the field of so-called silent cooling with our overhead radiant panels and our new comfort ventilation activity is an expression of this vision. These two initiatives ideally complement our very wide range of products (bathroom radiators, custom radiators, electric radiators).

Thus Zehnder is increasingly becoming a synonym for warmth and a pleasant, healthy indoor climate.